Delivery
 The Grab store  provide a next day nationwide home delivery and Installation services . Our ethos is to provide the highest levels of customer service without compromise. Our philosophy is to ensure that we add real value to your brand and purchase  by understanding your home delivery needs better than anyone else.

Deliveries will be available across all UAE. We offer a free delivery service for TVs over 32” and large kitchen appliances including fridges, freezers, washing machines and dishwashers. We deliver six days a week, Saturday to Thursday and you are able to confirm with our suppliers a delivery time that suits you.


Small items will be delivered by Courier, these items include:

• TV less or equal to 32’
• Computers & all IT products
• Mobiles, GPS & cordless phones
• Consoles & Video Games •
• Video products (projectors, DVD players etc)
• Audio & sound products (home theatres, mp4 players etc)
• All accessories

Please note: We regret that delivery is not available in some areas. All delivery slots are subject to availability. Some products are delivered directly by the manufacturer. We will contact you to arrange delivery times for these products

Additional charges, fees and expenses may apply to provide services beyond City Limits for your order for installation services.

Services Included

Our delivery service includes delivery into the room of your choice. We will unpack the item , Do the installation, Training on product use  and, if requested, dispose of the packaging.
Scheduling a Delivery

To schedule a delivery online, follow these steps during checkout:
1. Verify your delivery address.
2. Select the day you would like your item delivered.

We'll call you the day before your scheduled delivery to confirm the appointment. You can also schedule, reschedule and cancel deliveries by calling us directly or by writing to Info@thegrabstore.com.
Delivery Checklist

Before the delivery team arrives, please clear a pathway to the room where you want the item delivered. The pathway should be clear of all obstacles and have at least a 1/2-inch clearance on all sides. Ensure that an adult age 18 or order is home to sign for the delivery.

Before ordering large items online, you should check that:
• the item will fit through your doors
• the item will fit the exact space allocated in your house
• there is a clear path between the road and your front door
• If you live in an apartment, the lift is adequate to take the delivery in size and weight.